Get in Touch with CnS CnC

Have questions about our products, shipping, returns, or damaged items? Contact CnS CnC at

Email: custommetal@cnscnc.com

Text or Call: (208) 671-4905

Contact Form

FAQ

Shipping & Handling

How long does it take to receive my order?
Orders are processed and shipped within 7 business days. Delivery times vary based on location and shipping method.

Do you offer free shipping?
Yes! Orders over $25 ship free with standard shipping.

Can I expedite my shipping?
Yes! Expedited shipping is available. Contact us if you need faster delivery.

What if my order arrives damaged or is lost?
All packages are insured. If your order is lost or arrives damaged, email us at custommetal@cnscnc.com with photos of the item and packaging for assistance.


Products & Materials

What materials do you use?
We craft our metal art from high-quality steel and aluminum, ensuring durability and a premium finish.

Are your metal signs suitable for outdoor use?
Yes! Our metal art is powder-coated for weather resistance, making it ideal for both indoor and outdoor use.

Do you offer different sizes?
Yes, most designs come in multiple sizes. Check individual product pages for details.


Payment & Security

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and other secure payment methods.

Is my payment information secure?
Yes, our website uses encrypted transactions to ensure your information is protected.

Return Policy

We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

Return Eligibility

  • The item must be unused, unworn, with tags, and in its original packaging.
  • A receipt or proof of purchase is required.

How to Start a Return

  • Contact us at custommetal@cnscnc.com to request a return.
  • If approved, we’ll provide a return shipping label and instructions.
  • Returns sent without prior approval will not be accepted.

Non-Returnable Items

  • The following items cannot be returned:
  • Custom or personalized products
  • Sale items & gift cards
  • Hazardous materials, flammable liquids, or gases
  • If unsure, contact us with any questions regarding your item’s eligibility.

For any return-related questions, email us at custommetal@cnscnc.com.